Personlised items are non refundable.
Exchanges will only be given if the incorrect size has been sent or items are faulty. This is dependant on stock availability.
All returns / exchanges will be grated up to 14 days from when order is received. Refund will be given once faulty item has been returned.
All items returned must be in original condition. This does not affect your statutory rights in repeat of faulty, incorrect or damaged goods.
Please allow up to 4 weeks for items to be produced and sent. During peak times Turnaround may be extended.
If you require a expedited turnaround for a special occasion, please contact to discuss before ordering.